Privacy policy

Effective Date: December 15, 2025
Last Updated: December 15, 2025

TryTry Japan / Artyz Inc. (hereinafter “we,” “our,” or “the Company”) recognizes the importance of personal data protection and is committed to safeguarding it in compliance with applicable data protection laws. This Privacy Policy outlines how we collect, use, and protect personal information to provide our customers with confidence and security.

1) Collection and Use of Personal Information

We will collect personal information by lawful and fair means, in accordance with applicable laws and regulations of each country or region in which we operate, and only for clearly specified purposes.
Personal information will only be used within the stated scope of use, except where prior consent has been obtained or as permitted by law.

2) Third-Party Disclosure

We will not provide personal information to any third-party without the individual’s prior consent, except where required by law.
For cross-border transfers of personal information, we will take appropriate safeguards in accordance with the applicable data protection laws of each relevant country.

3) Personal Information Management

We take appropriate technical and organizational security measures to keep personal information accurate, up to date, and protected against unauthorized access, loss, alteration, or disclosure.
We also ensure appropriate supervision of employees and third-party contractors who handle personal data on our behalf.

4) Requests for Disclosure, Correction, Suspension of Use

Upon request from an individual, we will disclose, correct, or suspend the use of their personal information in accordance with applicable laws and regulations, within a reasonable scope and timeframe.
We will also promptly and appropriately respond to any complaints or inquiries regarding personal information.

5) Compliance with Data Protection Laws

We comply with the Personal Information Protection and Privacy Laws of Japan and regulations of all other countries or regions in which we operate.
Where stricter protections or notification obligations are required under local laws, we will comply with those requirements accordingly.

Examples include (but are not limited to):

• Hong Kong: Personal Data (Privacy) Ordinance (PDPO)
• Korea: Personal Information Protection Act (PIPA)
• Malaysia: Personal Data Protection Act (PDPA)
• Singapore: Personal Data Protection Act (PDPA)
• Thailand: Personal Data Protection Act (PDPA)
• Indonesia: Personal Data Protection Law (PDP Law)
• Australia: Privacy Act 1988 and Australian Privacy Principles (APPs)
• Canada: Personal Information Protection and Electronic Documents Act (PIPEDA)
• New Zealand: Privacy Act 2020
• EU: General Data Protection Regulation (GDPR)
• UK: UK GDPR and Data Protection Act 2018
• Switzerland: Revised Federal Act on Data Protection (revFADP)
• Norway: GDPR (via EEA)
• Philippines: Data Privacy Act of 2012 and National Privacy Commission (NPC) guidelines

6) Scope of The Privacy Policy

This Privacy Policy applies to all services and websites operated by the Company.
TryTry Japan / Artyz Inc. is not responsible for any damages or losses arising from the use of the third-party websites linked from our site.

7) Amendments to the Privacy Policy

We may revise this Privacy Policy in response to legal amendments or changes in our services.
Where changes are significant, we will clearly notify users through our website (e.g., via banner or notices).
Minor changes (e.g., editorial updates, corrections, or adjustment to internal practices), will be notified by updating this page.

The latest version of this Privacy Policy will always be available on this page.

8) Country-Specific Privacy Policies

Because data protection laws vary by country or region, we may adapt our practices or establish separate privacy policies to comply with specific, local legal requirements.

In case where local requirements differ from this policy, the local version will apply.

9) Governing Law and Jurisdiction

All matters related to the use of this website and services shall be governed by the laws of Japan. Even if the user resides in a jurisdiction with differing laws, the handling of personal information will primarily follow Japanese law.
However, where the mandatory (non-waivable) laws of the user’s jurisdiction require specific privacy protections, we will comply with such requirements to the extent required by law.
Any disputes arising in connection with this website and these Terms shall be governed by the laws of Japan. The Tokyo District Court shall have exclusive jurisdiction as the court of first instance.

10) Handling of Personal Data for Newsletters and Marketing

1.Data Controller and Contact Information

Artyz Inc. (“the Company”) acts as the data controller for the personal data processed for newsletter distribution and related marketing activities.
Where applicable, contact details for our Data Protection Officer (DPO) or designated privacy contact point will be provided.

2.Data We Collect

Email address, registration date, IP address, email engagement (opens/clicks), and, if enabled, Purchase history and browsing behavior (including analysis via cookies and similar tracking technologies on our website, where legally permitted)

3.Purposes

(1) Sending newsletters, product and service updates, promotions, and event information
(2) Measuring performance (open rates, click-through rates) and optimizing content
(3) Digital marketing, including recommendations based on similar products or inferred interests

4.Legal Basis by Region

- **EU/EEA**: Processing for purposes (1)–(3) is based on consent. You may withdraw your consent at any time without affecting prior processing.
- **UK**: In accordance with **PECR**, direct email marketing generally requires prior consent. A **soft opt‑in** may be applied for existing customers for marketing of similar products, provided that a clear opt‑out is offered at the time of data collection and in every message.
- **USA**: Under **CAN‑SPAM**, we will provide clear sender identification, advertisting disclosures, a physical postal address, and an easy opt-out method.
- **Canada**: Under **CASL**, express consent is required, or implied consent may apply under specific conditions. Implied consent has defined validity periods.
- **Japan**: In accordance with **APPI**, purposes of use will be disclosed and necessary procedures will be implemented for third-party provision or cross-border transfers.

5.Recipients, Joint Use, and Outsourcing

We may provide personal data to service providers such as email delivery platforms, cloud vendors, and analytics providers for the purpose of newsletter distribution, CRM operations, and performance analysis.
These processors are bound by contractual obligations and operate under our instructions to ensure appropriate security measures.

6.International Data Transfers

Depending on the user’s place of residence, personal data may be transferred outside the EEA or Japan.
- For EEA personal data transferred outside the EEA, **EU Standard Contractual Clauses (2021)** will be used, supplemented with appropriate technical and organizational measures (e.g., encryption, access controls, and Transfer Impact Assessments) (post‑Schrems II).
- For transfers from Japan, under **APPI** we will obtain consent after providing information about the receiving country’s data-protection regime or ensure protection through PPC-recognized aequate safeguards (contracts and similar measures).

7.Retention Period

Personal data will be deleted or anonymized within 30 days after consent is withdrawn, subscription is cancelled, or after prolonged inactivity (e.g., 12 months), unless retention is required by applicable laws.

8.Your Rights

You have the right to request access, correction, deletion, unsubscribe from communications, and withdraw your consent at any time. EU/EEA residents also have the right to lodge a complaint with a supervisory authority. To exercise any of these rights, please contact us using the details provided below.

9.Security

We apply technical and organizational safeguards, including access controls, encryption, and logging, to protect personal data from unauthorized access, loss or alteration.

10.Updates

We will post updates to this section on our website and indicate the effective date.